Working in IT

• About the team

  Our IT team make a real difference to our clients and colleagues every day and so they enjoy roles that are varied, challenging and very rewarding. Working together in three teams – Support, Systems and Development – we support all our colleagues across the firm.

  In Support, we ensure colleagues get the help they need when they need it while our Business/IT Engagement Manager helps to drive adoption and integration of new IT. The Systems team maintain networks, the desktop experience, back-end servers and security, as well as leading major IT projects. The Development team looks after software development, data analysis and includes DevOps, which continues to grow quickly as we explore developing our own software solutions.

• What it’s like to work here

  In IT, all teams share the ambition to deliver reliability and resilience across secure systems that provide high performance and agility. We’re also proactive in embracing and maximising the potential of new technologies.

  Add the fact that we are a busy, successful firm that demands high standards, and you’ll find that this is a dynamic and highly satisfying environment in which to work.

  The core of the team is centred in Torquay, with team members based in our modern, spacious offices in Poole, Truro and Exeter.

  We’re immersed in, and understand, the needs of the business, and everyone is encouraged and empowered to look for new ways of working, increasing efficiencies, adding value wherever possible and helping to drive new initiatives.

• Typical projects

  We are focused on meeting the needs of the firm and those of our colleagues across it. Typical projects range from traditional maintenance and improvement of our IT infrastructure to supporting business-wide initiatives. Currently, that includes an extensive digital transformation programme being rolled out across the firm.

• Our approach to learning

  Our IT teams are encouraged and supported at all levels with mentoring and formal courses provided by accredited IT companies. The breadth of the IT we use creates opportunities for continuous on-the-job training too.

  As well as formal technical and interpersonal skills training which could be identified as part of our annual careers conversations, there are also opportunities to pick up ad-hoc training where relevant and applicable. So if you share our ambitions, you’ll be supported appropriately.

• Career pathways

  There a number of ways into a career in IT here. You might begin by working on our Support Helpdesk, helping with user or general admin, or building machines. If you join us as a Developer, Data Analyst or other specialist, you’ll be given a mentor and work that reflects your skills and knowledge.

  We believe that people perform best at what they enjoy or are good at, so you’ll be encouraged to find and follow your areas of interest and given regular feedback underpinned by an annual appraisal.